Understand the visit

Ask what areas the professional expects to inspect and which details from your notes would be helpful. The exact scope depends on the concern and the property.

  • Questions to consider:
  • What areas will you look at?
  • What information should I share before you begin?
  • Will you explain what you find during the visit?

Clarify the service plan

If a service is recommended, ask what it is intended to address, what preparation is needed, and which written instructions apply to your household.

Ask about follow-up

Before the conversation ends, confirm whom to contact with questions and whether another visit or check-in is part of the plan.